Our standard cleaning covers all essential maintenance tasks, including: Dusting all accessible surfaces, Vacuuming and mopping floors, Kitchen cleaning (counters, exterior appliances, sink), Bathroom cleaning (toilets, showers, sinks, mirrors), General tidying and trash removal.
What is the difference between a standard clean and a deep clean?
A deep clean goes beyond maintenance and targets built-up grime and detail work. It typically includes: Baseboards, door frames, and trim. Inside appliances (optional add-on), Heavier soap scum, grease, and buildup removal. Detailed hand-wiping of surfaces. Deep cleans are recommended for first-time clients or homes that haven’t been professionally cleaned recently. See the Difference
Yes, if your home hasn’t been professionally cleaned in the last 1–2 months, a deep clean ensures everything is brought to a high standard before maintaining it with regular visits.
Yes, I offer moving clean services. These are detailed, top-to-bottom cleans designed to prepare a home for new occupants. They are more intensive than standard or deep cleans.
How long will a cleaning take?
This depends on home size, condition, the type of cleaning, and if add-ons or packages are included. Upon consultation a time estimate is given when more information is available.
Can I customize my cleaning?
Yes! I offer add-ons and custom packages. Packages may be made on their own, and do not require a base cleaning purchase (bathroom & floors, standard, deep). $140 minimum
How much do you charge?
This depends on home size, condition, the type of cleaning, and if add-ons or packages are included. I provide upfront, transparent quotes before booking. See Earth Maid’s Pricing Page Estimate Calculator
Do I need to be home for the cleaning?
Not at all. Many clients provide entry instructions. We just need a way to access your home safely.
What is your cancellation policy?
72 Hour Notice
48 Hour Notice
24 Hour Notice
Day Of Notice
Free
$25
$50
50% of Quote
Lockout Fee: 100% of quote
What if I’m not satisfied with my cleaning?
Your satisfaction is important. If something was missed, contact us at 778-512-4315 contact@earthmaidservices.ca within 48 hours and we’ll make it right.
Why is my cleaning services quote more than I was expecting!?
Hey there! Thanks for checking in about the cleaning service costs—let’s break it down together…
There are a few factors that can impact the cost of a cleaning service. The size of your home, how many bedrooms and bathrooms you have, how many people live there, the current shape of the house, pets, add-on’s, and sometimes travel expenses. Pretty much every cleaning company takes this into account, so it’s not unusual for quotes to be a bit more than you first thought. The biggest pieces of the puzzle are quality and time—basically, you get what you pay for. An insured, premium cleaner is going to cost more than your average cleaner.
If you’d rather not worry about double-checking work, messy communication, confusing contracts, or upselling—and don’t want to feel like you’re paying extra for every little thing—my prices are not only reasonable, but also competitive. You get high-quality professional home care without the headache.
What sets my services apart?
Easy to read transparent contracts, no confusing wording, no loopholes, no hidden fees, no small print. A contract that benefits BOTH parties.
I prioritize natural, vegan, and non-toxic cleaning products, so your family and pets stay safe.
I love pets! I don’t charge extra for fur or per pet, and—with owner approval—I usually bring a treat for them, let them out for potty breaks, and replace their water. I’ll care for them like they’re my own.
More is included in my cleans by default. My Standard Clean matches the Light Deep Clean from most companies. I only recommend an Add-Ons when I genuinely see buildup or a spot that’s often missed. No upselling services, only focusing on truly caring for your home.
“Hi, *customer*, I noticed your washer smells a bit musty. I suggest running a clean cycle soon. If you’d like me to take care of it, it’s $25. Or, I can share some product suggestions or send you a YouTube video for easy monthly maintenance.” – I give my clients agency and information, no gatekeeping here.
Delivering consistent, high-quality results, focusing on a premium finish—not just speed.
I follow a proven cleaning system: Top >> Bottom, Inside >> Out.
I use a color-coded system to prevent cross-contamination.
Your Bathroom, Kitchen, and Bedrooms have designated coloured cloths.
I clean areas most companies overlook or charge extra for.
Steam mopping is available in my services at no additional charge. If you prefer your floors to be sanitized without the use of cleaning products—which is especially beneficial for households with pets or young children— I got you. Why pay more for no product?
I disinfect all equipment after every clean. This includes the vacuum, caddy, brushes, cloths, tote, and even the mop bucket – all get cleaned and sanitized. This ensures no cross-contamination from another home.
How do you know my services include more?
Standard Clean Difference:
Detailed dusting : vents, sills, frames, every room — often skipped or charged.
Spot cleaning windows & frames: most don’t include this
Consistent high-touch disinfection
More thorough bathroom detailing : walls and plumbing around toilet cleaned, polish hardware, etc
Deep Clean Difference:
Light fixtures & dusting blinds included: This is often a huge add-on $$$
Everything cleaned inside AND outside (cabinets, closets, pantry built-ins – often rushed or skipped)
Detailed window system (tracks, frames, sills, faces)
Blinds wiped down: often dusted or charged extra
Grease removal (filters, hood, kitchen buildup)
Appliances fully cleaned inside/out (washer, dryer, fridge, dishwasher) This includes filters, traps, weep holes, seals, gaskets, drums.
Designed for inspections / handovers on a commercial level
Don’t just take my word for it…
Here are Earth Maid’s checklists for each cleaning type. The client-facing checklist is provided during your consultation. Upon booking, you will receive the employee-facing checklist. I take pride in my work and provide clients with all the information needed to ensure my service standards are being upheld.
Written by Chenoa Sandoval, owner of Earth Maid Cleaning Services in Okotoks. Chenoa has over 10 years of residential cleaning experience and is committed to providing thoughtful, detail-focused home care throughout Okotoks, Foothills County, Calgary, and surrounding areas.
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